FAQs
Frequently Asked Questions (FAQ)
About L.K.B.A
Q: What is L.K.B.A?
A: L.K.B.A is your trusted online destination for high-quality, trendy, and practical lifestyle products. We bring together style, comfort, and innovation to make everyday living better.
Orders & Payments
Q: How can I place an order?
A: Simply browse our store, add your favorite products to your cart, and proceed to checkout. You can pay securely using credit/debit cards, PayPal, or other available payment options.
Q: Can I modify or cancel my order after placing it?
A: If your order hasn’t been processed yet, you can contact our support team within 12 hours to make changes or cancel it. Once shipped, orders cannot be modified.
Q: What payment methods do you accept?
A: We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and other secure payment options depending on your region.
Shipping & Delivery
Q: How long does shipping take?
A: Delivery usually takes 7–15 business days, depending on your location and the product ordered. You’ll receive a tracking link as soon as your order ships.
Q: Do you offer international shipping?
A: Yes, L.K.B.A proudly ships worldwide. Shipping times and costs vary based on the destination.
Q: How can I track my order?
A: Once your order is shipped, we’ll send you an email with a tracking number and link so you can monitor your package’s journey in real time.
Returns & Refunds
Q: What is your return policy?
A: We offer a 30-day return policy from the date of delivery. Products must be unused, in their original packaging, and accompanied by proof of purchase.
Q: How do I request a refund or exchange?
A: Contact our customer support team with your order number and reason for return. Once approved, we’ll provide return instructions and process your refund promptly.
Q: Are shipping fees refundable?
A: Shipping costs are non-refundable unless the return is due to our error or a defective product.
Customer Support
Q: How can I contact L.K.B.A?
A: You can reach us anytime via our Contact Us page or email us at support@lkba.store. Our team typically responds within 24 hours.
Q: Do you offer customer support on weekends?
A: Yes! Our support team is available 7 days a week to ensure your shopping experience is smooth and satisfying.
Product Information
Q: Are your products authentic and high quality?
A: Absolutely. Every L.K.B.A product is carefully selected and quality-tested to meet our high standards for durability, style, and performance.
Q: Do your products come with a warranty?
A: Yes, most of our items come with a limited warranty. Specific details can be found on each product page.